Beyond the Pill: A Conversation on Modern Plan Design

Learn powerful ways you can deliver plan value and drive business growth in the midst of constant change. Medavie Blue Cross Market Leader, Group Business Ontario, Alaina MacKenzie, and Director of Drug, Products and Provider Management, Karen Kesteris, join host Jeff Bremner for a conversation on the essential pillars of modern plan design. Our special guests discuss the importance of a holistic, cross-generational approach to benefits management to meet the evolving needs and expectations of an increasingly diverse workforce, while striking that right balance between health improvement and cost containment.

Webinar Panelist

Karen Kesteris

Karen brings 20 years of progressive leadership experience to this role. Before joining our organization, she was the Director of Private Payer Solutions at Telus Health, as well as the Director of Marketing Communications and Product Development at Green Shield Canada. Between both of these roles, she has led product managers responsible for the development of drug, dental and extended health benefits, while overseeing drug plan management.

Alaina MacKenzie

Alaina MacKenzie joined the Corporate Sales team with a mandate to build upon the success the team has generated to date. She brings an intuitive sense of the customer, gained throughout her 25 years of experience in group insurance with a focus on disability benefits. As a former registered nurse, Alaina brings a unique perspective to the world of group benefits, service and sales. As a member of the leadership team, Alaina is instrumental in the execution of the Ontario business plan.