Meeting the mental health needs of a multi-generation workforce in the digital age

An insurer's perspective

Posted by Rebecca Smith on November 12, 2019

Insurers are major architects in building mentally healthy workplaces in Canada. The products and services we provide to 70 per cent of Canadians are foundational pillars to individual and collective wellbeing nation-wide.

The need for mental health supports has never been greater, with utilization of benefits to treat psychological disorders at an all-time high.

Approximately one in five members of the working-age population in Canada is now living with a mental health issue at a cost to the Canadian economy of over $50 billion annually.

The rise in mental health claims is intersecting with other major trends like the shift in workforce demographics, the digitization of the workplace and maturing consumerism.

We have, for the first time in our history, five generations working side-by-side in the workplace. Their health benefit needs are as diverse as their life experiences – and seldom do they overlap.

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Rebecca Smith

Rebecca brings more than 25 years of disability management experience and progressive leadership to her role as Director of Group Life and Disability Services at Medavie Blue Cross. In this senior management position, she is responsible for a number of disciplines including rehabilitation services, new business onboarding, sales support and...