Rebecca Smith, Director of Group Life and Disability Services for Medavie Blue Cross, describes our organization’s holistic approach to chronic pain in the April 2020 issue of Insurance Journal. She describes the step-by-step individualized plan that her rehabilitation team uses to get disability claimants moving again.

This “activation program” focuses on patient education to teach coping behaviour and pain management skills. Rebecca says her team looks at every option to treat chronic pain, noting two pilot projects we have successfully carried out on pharmacogenetic testing and digital cognitive behavioural therapy.

To read this special report on chronic pain click here.