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Posted by Medavie Blue Cross on August 17, 2020
Editor’s Note: In early 2020, Medavie Blue Cross commissioned Leger, one of Canada’s leading research and analytics firms, to conduct a survey of group benefit plan administrators to align our products and services with the health benefit needs of their workforce.
Since then, our industry has seen exponential growth in virtual care and mental health claims, with COVID-19 accelerating digital health adoption and driving up pandemic-related stress and anxiety.
The following are key findings from our survey, along with results from the 2020 Sanofi Canada Healthcare Survey, and polls taken since the emergence of COVID-19. All provide valuable insights and fresh perspectives in informing your health benefit decisions.
Before COVID-19, survey respondents had this to say about virtual care:
Research by Medisys on virtual care after the outbreak of Coronavirus shows that:
The surveys also focused on mental health, which prior to the pandemic was already having a huge impact on benefit plans.
Looking to the future, the survey findings revealed areas where HR professionals and plan sponsors see challenges and opportunities.
1. Immunizations for infectious diseases (37%)
2. Fitness classes (33%)
3. Health risk screenings (32%)
4. 24-hour virtual care (32%)
5. Genetic testing to help determine risk for certain diseases (29%)
These rankings mirror the top-five list in 2018 except for fraud, which was new on the list.
Refresh your plan
Is it time to hit reset on your health benefit plan?
Contact your Medavie Blue Cross representative to discuss how you can refresh your plan, based on these survey findings, and insights from your very own data analytics.
For over 75 years, Medavie Blue Cross has been a leading health services partner for individuals, employers and governments across Canada. As the country’s leading Blue Cross plan with over one million card holders, we are a premier all-in-one carrier that provides health, dental, travel, life and disability benefits to...
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