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If you are having trouble signing in, or don't have an account set up, please call us so we can assist you.


Please select the group that best describes you:

VAC Clients

If this is your first visit, please register now

If you have already registered, your username was sent to you via email from Blue Cross.

For other assistance, please call us:

1-888-261-4033

We are available Monday through Friday, 7:30 a.m. to 6:00 p.m. in each Canadian time zone (excluding Federal Government Statutory Holidays).

CAF or RCMP Members

If this is your first visit, please register now

If you have already registered, your username was sent to you via email from Blue Cross.

For other assistance, please call us:

Within Canada:
1-888-261-4033

U.S.:
1-800-563-4444

International (call collect):
1-506-854-2222

We are available Monday through Friday, 7:30 a.m. to 6:00 p.m. in each Canadian time zone (excluding Federal Government Statutory Holidays).

FHCPS Department Users

For assistance, please call us:

1-888-261-4033

We're available Monday through Friday, 7:30 a.m. to 6:00 p.m. in each Canadian time zone (excluding Federal Government Statutory Holidays).

Group Administrator

For assistance, please call us:

Atlantic region:
1-888-564-2155

Ontario:
1-888-564-2155

Quebec:
1-800-456-6595

Saskatchewan:
1-800-873-2583

Our Customer Information Representatives are available Monday to Friday, 8:30 a.m. to 5 p.m. local time.

Health Professional

If you are not yet registered as a provider with Blue Cross, please register here.


For other assistance, please call us toll free:

For inquiries concerning Federal Administered Programs (Veterans Affairs Canada, Canadian Armed Forces or Royal Canadian Mounted Police):

1-888-261-4033
(7:30 a.m. to 6 p.m. local time)


For inquiries concerning Immigration Refugee Citizenship Canada (IRCC) programs:

1-888-614-1880 
(8:30 a.m. to 4:30 p.m. local time)


For inquiries concerning a Blue Cross program, please call the contact centre in your region.

Atlantic region:
1-800-667-4511
(8 a.m. to 8 p.m. local time)

Ontario: 
1-800-355-9133
(8 a.m. to 8 p.m. local time)

Quebec: 
1-888-588-1212
(Monday to Friday, 8 a.m. to 8 p.m. local time)

Nexus (National): 
1-888-873-9200
(Monday to Friday, 8 a.m. to 4:30 p.m. local time)


CanAssistance Administrator

For assistance, please call us toll free:

Atlantic Provinces:
1-800-667-4511

Ontario:
1-800-355-9133

Quebec:
1-888-588-1212

We are available Monday to Friday, 8 a.m. to 8 p.m. local time.

Nova Scotia Prescription Monitoring Program

For eAccess technical support please contact NSPMP:

902-496-7123 

or 

1-877-476-7767 

 Select option 1.

(Monday to Friday, 8 a.m. to 8 p.m.)

Blue Cross employee

For assistance, please call us toll free:

Atlantic Provinces:
1-800-667-4511

Ontario:
1-800-355-9133

Quebec:
1-888-588-1212

We are available Monday to Friday, 8 a.m. to 8 p.m. local time.

Other

For assistance, please call us toll free:

Atlantic Provinces:
1-800-667-4511

Ontario:
1-800-355-9133

Quebec:
1-888-588-1212

Our Customer Information Representatives are available Monday to Friday, 8 a.m. to 8 p.m. local time.


* Trade-mark of the Canadian Association of Blue Cross Plans.
† Trade-mark of Blue Cross Blue Shield Association