Monday to Friday, 8:00 a.m. to 5:00 p.m.
Our Individual Business Agent Inquiry Team can help you with...
CanAssistance Claims (while traveling)
1-800-361-6068 (Canada & US)
1-514-286-7681 (elsewhere, call collect)
CanAssistance Claims (upon returning to Canada)
Medical Questionnaire Team (Travel)
Who should my in-force clients call with any questions?
We want to ensure your clients receive the level of service they deserve. Our Customer Contact Centre representatives are fully trained to handle their inquiries professionally and efficiently.
Encourage your clients to take advantage of our self-service options (through our mobile app and online member services site) and visit our online Member Centre: medaviebc.ca/en/members.