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Questions about COVID-19 and your benefits?  Learn more here

Sign up using the app

  • Log in to our Medavie Mobile App. (If you've never used it before, you'll be prompted to register.)
  • Select My Account from the upper right menu
  • Then select Direct Deposit Banking Information, and save your information

Sign up online

  • Log in to our Member Services Site. (If you've never used it before, you'll be prompted to register.)
  • Click Member in the menu
  • Select the Banking tab, then enter and submit your banking info

You can also download a Direct Deposit request form for those with workplace (employer-sponsored) plans or those with personal plans and mail or fax the completed form to us.

Make sure you have this info on hand:

Illustration - how to read a cheque for direct deposit setup


Don’t have a cheque?

Many banks and credit unions provide your branch number (sometimes called transit number), bank number and account number on their mobile app or the secure section of their website. If you can’t find them there, call your bank and ask for the easiest way they can provide your direct deposit information.


Please note, Direct Deposit may be unavailable for some plans.

Ready to get started?

Watch the video below to find out how to use the Medavie Mobile App.