Skip to main content

Health professional

The easiest way to get a claim paid: cut yourself out of the process and get us to deal with your health professional directly. Ask your health professional if they offer ePay – they’ll submit the claim electronically for you, so you pay only what’s not covered by your plan.

Mobile app

Use our Medavie Mobile app to submit your claim right from your smartphone. Take a picture of your receipt and submit – you can do it in under a minute. Then, we'll deposit your reimbursement directly into your bank account.

Online

Submit your claim through the secure Member Services site. Click the eClaims tab once you're logged in. Just use a scan or photo of your receipt, and we'll deposit your reimbursement directly into your bank account. 

Mail

Mail them to your nearest Blue Cross office. Forms are available from your health professional or by downloading them here.

In person

Visit a Quick Pay® location and your claim will be processed by one of our customer service reps while you wait. 

Toll-free fax

Prefer to fax your documents? No problem. We accept faxes at these numbers:

1-844-622-6063 
(Atlantic Canada & Ontario)

1-855-811-5655
(Quebec)

Don't forget the most important part:

How to get your money back faster. 


Checking your claims history

You've submitted a claim. Now what?

If you're anxious to check the status of your claim or see how everything was processed, your best bet is through our app or online.

Use Medavie Mobile

The View My Claims section will tell you everything you need to know.

Log in online

Check under the Statements tab.

Prefer the human touch?

Contact us