About Your Coverage

Member programs & perks

As a Medavie Blue Cross member, you have access to a variety of programs and services that help you live better,
manage your health, and save money.

For all members

These programs are available to all Medavie Blue Cross members.

Connected Care

As a Medavie Blue Cross member, you now have exclusive access and pricing for innovative health care services!

Health Connected® Wellness Portal

Create your own personal profile for customized advice, information, and tips on how to be and stay healthy. Use the interactive health risk assessment tool to assess your current health, set and track personal goals, and learn about lifestyle changes you can make for a longer and healthier life.

Patient First Network

Are you or a loved one suffering from a condition requiring expensive treatment?

Our Patient First Network helps you get faster access to the treatments you need and provides ongoing support and education to help you live better.

Blue Advantage Member Savings

Blue Advantage saves you money on a variety of health-related products and services from participating providers across Canada, regardless of whether the item is covered under your benefit plan. Simply present your Blue Cross member card to the participating provider and mention Blue Advantage!

Home Delivery of Prescription Drugs

In this era of online purchases and home delivery, more plan members than ever are looking for options to have the medications they take on a regular basis (“maintenance drugs”) delivered directly to them by a home delivery pharmacy.

Mental Health Support

Your mental health is an important aspect of your overall health. Explore the supports and services that are available to you.

Women's Health

Discover specially designed health solutions that recognize the unique health needs of every woman, in every stage of life.

Plan-Specific Programs

Access to these programs depends on how your particular plan was set up.
If you're not sure, you can check your coverage using our mobile app or through our Member Services Site.

Health Coaching and Chronic Disease Management

Experiencing menopause, diagnosed with a chronic condition, or trying to quit smoking?

Our health coaching services are available to help you manage your treatment plans and improve your overall well-being.

Pharmacy Partner Preferred Network

Enjoy exclusive pharmacy savings, support and more!

Medavie Blue Cross has negotiated special pricing and services that add value to your benefits.

Disability Insurance

Disability insurance can help protect you and your family’s income if an unexpected illness or accident leaves you unable to earn a living.

If your employer provides disability coverage through Medavie Blue Cross, it can give you a monthly payment that will help replace your income and cover your expenses if an illness or injury prevents you from working.

inConfidence

inConfidence is our secure and confidential Employee & Family Assistance Program (EFAP). Accessible online or with a toll-free phone number, inConfidence provides you with 24/7 access to the resources you need, at no extra cost to you. All our individual health plans include inConfidence. Check your policy booklet for contact information. Not sure if your group insurance plan includes inConfidence? Check your benefits booklet or ask your benefits coordinator.

Drug Management Features

Rx Choices

If your plan includes Rx Choices, eligible drugs are separated into two tiers, with the amount your plan covers varying between tiers.

Automated Step Therapy

Plans with Automated Step Therapy see medications separated into first and second-step drugs; first step options are more cost-effective and must be tried before second-step drugs become eligible through paperless prior authorization.

Maximum Allowable Cost

For plans with the Maximum Allowable Cost feature, for a number of drugs in certain therapeutic categories, you are reimbursed up to the price of the most cost-effective option.

Checking your eligibility

Are you covered for your new prescription? What about the health professional* you want to make an appointment for? How many times a year can you see the dentist*?

The easiest way to find details about what benefits are covered by your plan—including maximums and coverage limitations—is to check things out online or using our app. You can also find information in the benefits booklet you received separately.

*Keep in mind that services must be provided by a Medavie Blue Cross-approved health professional to be eligible for coverage. You can find an approved provider through our mobile app, or use our online search tool to find one who offers ePay direct payment service.

Use the Blue Cross Mobile app

Go to Coverage. From there, you can search or browse your benefits.

Blue Cross Mobile

Use the Member Services Site

Go to the Coverage tab. Drill down to the category you want, then click the benefit to view results.

Login

Checking prescription drug coverage

You can search for a specific drug to determine if it's covered under your plan using Blue Cross Mobile or the Member Services site.

From either the app or the website, navigate to the Coverage section, then select Drugs. From there you can enter a full or partial drug name, or the Drug Identification Number (DIN).

Get help in a travel emergency

Avoid out of pocket costs by contacting us first.

Assistance 24 hours a day — 7 days a week

Members based in all provinces (except Quebec)

US and Canada
1-800-563-4444

Elsewhere in the world (call collect)
1-506-854-2222

Members based in Quebec

US and Canada
1-866-491-7726

Elsewhere in the world (call collect)
1-514-286-7726