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Health Professionals who are part of our ePay network submit your claim to us electronically at the time of service—meaning things are processed immediately, and you pay only your co-pay cost† (the portion of the bill not covered by your plan) up-front.
For example, if your total bill is $40 and your plan covers 80%, your provider submits the claim to us using our ePay network, and collects only $8 from you. We take care of the rest directly with your provider.
*Health professionals in our Managing Chronic Disease categories (Diabetes Educators, Heart Health Educators, Lung Health Educators, and Smoking Cessation Coaches) may not all offer ePay service.
† Not applicable to Federal programs.