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With ePay, you can submit claims electronically through our secure provider web portal. It's quick, easy, convenient and free— best of all, it means both happy clients and happy providers.  

How does ePay work?

Register for ePaywith Medavie Blue Cross. (Please note, there are some restrictions based on your region and specialty. To see if you're eligible, view the list of accepted provider types below.) You'll receive access to our secure web portal.

When a client of yours has Blue Cross or Federal program coverage, you simply log into the portal and submit the claim electronically in real-time. You'll know right away how much your client is eligible for.

Your client pays you only the portion not covered by their benefit plan. (Not applicable to Federal programs.)

The eligible portion of your client's claim is deposited directly into your bank account.


Benefits of ePay

ePay is all about convenience: for your clients (they're not required to submit claim forms or pay more up-front than they need to) and for you (your payments are automatically deposited into your bank account).

Easily keep track of claims and payment summaries using the secure portal

Submit pre-authorization/pre-determinations to confirm client eligibility

You'll be added to our list of ePay providers, which clients can search using our web search tool or Medavie Mobile *


*Medavie Mobile is only available to members of Medavie Blue Cross private group and individual business. Clients and members of Federal programs are able to search health professionals using the secure My Info benefits account site.

Who can register for ePay?

Based on your practice, your region, and the clients you serve, there may be restrictions. 

Providers who serve clients with private group or individual plans through Medavie Blue Cross

Acupuncture
Athletic Therapist
Chiropodist/Podiatrist
Chiropractor
Dietician
Hearing and Speech Language Pathologist
Homeopath
Massage Therapist
Naturopath/Naturotherapist
Occupational Therapist
Osteopath
Physical Rehab Therapist
Physiotherapist
Psychologist
Social Worker
Vision (Eye) Care Professional

Providers who serve clients with Federal program coverage (for Veterans Affairs Canada, Royal Canadian Mounted Police and Canadian Armed Forces)

Acupuncturist
Ambulance/Health Travel Services
Audiology (Hearing) Services
Chiropractor
Clinical Care Manager
Counselor
Dietitian
Hearing and Speech Language Pathologist
Home Health Care Supplier
Hospital
Kinesiologist
Marriage and Family Therapist
Massage Therapist
Medical Services (Doctor)
Medical Supplies
Midwife
Naturopath
Nursing Services 
Occupational Therapist
OSI Clinic
Orthotist 
Osteopath
Oxygen
Pedorthist
Personal Care Worker
Pharmacies
Physiotherapist
Podiatrist/Chiropodist
Prosthetist
Psychologist
Psychotherapist
Social Worker

Providers who serve clients with program coverage for Immigration, Refugees and Citizenship Canada (IRCC)

Ambulance
Audiologists
Chiropractors
Hearing and Speech Pathologists
Hospital
Massage Therapists
Medical Services
Midwife
Nursing Services
Occupational Therapists
Oxygen Supplier
Pharmacies
Physiotherapist
Psychologists
Vision (Eye Care) Professionals


What if I am not eligible for ePay?

You can still register to be an approved provider with Blue Cross. Registering as an approved provider means your clients with Blue Cross coverage will be eligible to submit claims for services you provide. You'll also appear in our approved provider list, which our members can search using Medavie Mobile.