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What do I need to submit a claim?

Please ensure you have a paid-in-full receipt for all claims.

Based on the type of claim, we may also require additional details or documents, such as a physician's prescription. Specific requirements can be found within the coverage details of our Medavie Mobile app or using the Member Services Site.

Missing documentation will result in delays processing your claim, so please double-check requirements to make sure you're sending in everything required. Once you're all set, you can submit your claim to us.

(Keep in mind that services must be provided by a Medavie Blue Cross-approved health professional to be eligible for coverage. You can find an approved provider through our mobile app, or use our online search tool to find one who offers ePay direct payment service.)