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Medavie Blue Cross enables Apple’s leading-edge facial authentication for members

November 10, 2017

Medavie Blue Cross members will now be able to securely access their benefit information by glancing at their iPhone.

All our plan members with the new iPhone X will be able to use Face ID, Apple’s biometric facial authentication service, to login to the Medavie Mobile app. Activating this feature means members can now experience simpler, faster, and more secure logins when accessing their Medavie Blue Cross benefits and claim submissions.

The app currently utilizes the iPhone Touch ID fingerprint recognition for login which has continued to increase in popularity, particularly among our younger members. By now offering Face ID, our members will have even faster access anytime, anywhere.

Medavie Mobile is our members’ all-in-one digital environment for browsing benefit details, checking prescription drug coverage, submitting claims, getting paid faster, viewing claim history, finding health professionals in their area who offer ePay, and many more benefits all at their fingertips.
Investing in digital offerings is extremely important to us at Medavie Blue Cross; we continue to review and improve the digital experience for our plan members across Canada. This is another example of our commitment to improve the mobile experience to our members.

Medavie Mobile is available to all plan members. Download it today!



About Medavie Blue Cross
Medavie Blue Cross is a member of the Canadian Association of Blue Cross plans that collectively provide coverage to over seven million Canadians. As a not-for-profit organization, we provide health, dental, travel, life and disability benefits to individuals and organizations, and administer various government-sponsored health programs.

We part of Medavie, a health organization. Together with Medavie Health Services, the largest private provider of EMS management services in Canada, we are committed to providing innovative solutions that improve the wellbeing of Canadians.

Our shareholders are the employees, clients and communities we serve. We are proud to commit an annual social dividend to the Medavie Health Foundation to support programs and initiatives aimed at addressing some of our country’s most pressing physical and mental health care challenges.