Potential Canada Post Strike
With a potential Canada Post strike on the horizon, we want to ensure members can continue to access benefits without disruption.
Here are some simple ways to stay connected:
- Submit claims online through the Blue Cross Mobile app or the Member Services Site
- Set up direct deposit to receive claim payments quickly and securely - get help signing up here
- Access digital ID card anytime - see how here
- View coverage details and claims history online
To avoid delays, we recommend registering for digital access and confirming your direct deposit is set up.
Plan Usage Information Now Available
Individual members can now view their plan usage details, including remaining balances from maximums and the next available date for services. This information is available on the Member Services Site and Blue Cross Mobile app. It’s a convenient way to stay informed and manage their coverage.
See below for a visual overview of these updates:
Individual Member Newsletter
We have shared the latest individual member newsletter with all individual plan
members, including broker clients.
This edition features practical wellness content, including the benefits of yoga for mental and physical health, tips on securing travel coverage, exclusive eyewear discounts from KITS, and a special offer on the Kaira financial wellness app.
Upcoming Health Connected Member Email
We are launching an awareness campaign to individual plan members to boost engagement with Health Connected.
This initiative aims to raise awareness about health risks, provide educational resources, and encourage participation in free coaching, wellness challenges, and other tools available through Health Connected.
Health Connected offers members personalized guidance based on their health risk assessment results, including:
- Instant, personalized report with a clear picture of your current physical and mental wellbeing
- Health risk-based adjusted age
- Facial skin age
- Fun coaching challenges
- Tools to improve wellness over time
- Personalized recommendations for offers and services available through Medavie Blue Cross plans.
Members will be directed to a Health Connected information page to explore these tools and get started.
To help you support your clients, we’ve included a few helpful documents below.
If you have any questions, feel free to contact Agent Inquiry or your Medavie Blue Cross Account representative.