Skip to main content

Agent Update Header EN


Posted by Medavie Blue Cross on March 28, 2024

The Retiree Product is Here

Our highly anticipated Retiree product officially launched on March 23! This latest offer is now live on the Salesforce platform.

Supporting materials can be found on the Resources section of the Agent Microsite. Here are some quick links:

We've also put together a Retiree product FAQ which you can also find on the Agent Microsite.

Help your clients feel confident and secure when planning their retirement. Reach out to your Medavie Blue Cross Account representative for more information on this exciting new transitional product!


Our Renamed Health Coaching and Chronic Disease Management Benefit

Recently, the benefit formerly known as "Managing Chronic Disease" has been renamed "Health Coaching and Chronic Disease Management." This change reflects the larger scope of services our provider networks are delivering beyond chronic conditions. These programs provide symptom management and action plans aimed at addressing modifiable risk factors, such as smoking cessation, behaviour modification, and weight loss. Further, the addition of menopause coaching helps members manage symptoms and navigate the natural transitions of midlife.

Empowering Women to Live Healthier and Happier Lives with Our Health Solutions

Medavie Blue Cross is taking significant steps to address and prioritize women's health. As part of this, we are excited to introduce a dedicated Women’s Health resource centre, launching in April. Blue Cross members have access to this central hub that explores and addresses the unique health challenges faced by women, offering navigation tools and dedicated solutions aimed at empowering women to live healthier and happier lives.

Action Required – Revisions to Application Forms

Please be advised that application forms for Guaranteed Acceptance and Complete Health have been updated.

If you have these forms saved, please delete your current versions and replace them with the revised documents below:

Save the Date - Broker Workshop Days

Mark your calendars! Stay tuned, more details coming soon on our upcoming Medavie Blue Cross Broker Workshops, featuring CE-accredited sessions, a panel discussion, reception and more.

Locations and Dates

  • Dartmouth, Nova Scotia - May 16, 2024
  • Moncton, New Brunswick - May 29, 2024
  • St John's, Newfoundland and Labrador - June 13, 2024

Transition to New Claims System for Health and Dental Claims

We are pleased to share that we will be transitioning from our current technology for Extended Health and Dental Claims to a new claims processing system. Our top priority is to maintain seamless adjudication for member claims. This exciting transition is a key step in further enhancing our internal systems integration and reinforcing our position as Canada’s only fully integrated carrier.