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How do I register for Medavie Mobile or the Member Services site?

You'll need your Identification Number and Policy Number, both found on your member card. Once you're already registered for either Medavie Mobile or the Member Services site, then you're automatically registered to access both using the same username and password! Please note that you must be the primary (main) cardholder on your plan in order to register. 

Medavie Mobile

  • Download the app from the App Store or Google Play
  • Tap the 'Register' button on the main screen
  • Enter the required information
  • You'll be sent an email with a temporary password to use on your first login
  • Copy the temporary password and use it to log in along with your username  
  • You'll be prompted to change your password, and then you can begin using the app

 

Member Services Site

  • From the login screen, click the 'First time? Register now' button in the lower left corner
  • Select the card that looks most like yours. If none of them look familiar, choose the one that looks like this:

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  • Enter the required information
  • You'll be sent an email with a temporary password to use on your first login
  • Copy the temporary password and use it to log in along with your username  
  • You'll be prompted to change your password, and then you can begin using the site