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Member Enrolment Frequently Asked Questions


Frequently Asked Questions

Have a question about your application or enrolment process? We’re here to help!

Login Questions


Application Questions


General Questions


Have a question that our FAQ can’t answer
or need to get in touch?

We’re here to help!
Reach out to our contact centre for answers.

For members in the Atlantic and Ontario region: 1-800-667-4511
For members in Quebec: 1-800-588-1212

Monday to Friday, 8 a.m. to 8 p.m. local time