7 Fraud-Fighting Tips to Protect Your Health Benefits
7 Fraud-Fighting Tips to Protect Your Health Benefits
Fraud is a serious crime that hurts everyone. When fraud happens, it can lead to higher premiums, less coverage for plan members and their families, and job layoffs in cases of large-scale fraud.
Insurance fraud can involve submitting false or misleading information for the purpose of financial gain. It can take many forms, from backdating a disability claim to submitting a fictitious or inflated medical or dental claim.
How you can prevent fraud
We all have a shared responsibility in preventing fraud, and the best way is to stop it before it happens. Here’s how.
Top 7 fraud-fighting tips
- Keep your personal and benefit information private at all times.
- Don’t let someone borrow your benefit plan ID card for a health service or product.
- Be cautious if a provider offers free items or offers to waive your co-pay or deductible.
- Don’t sign your name on a blank claim form.
- Check your receipts to ensure they match the product or service you received. You can check your claim history through the Blue Cross Mobile app or the Member Services Site.
- Keep your receipts in case you need them to support your claim.
- If you have questions about your provider and or suspect fraudulent activity, contact us using our confidential and secure fraud and ethics reporting service.
How you can report fraud
The Medavie Blue Cross Fraud and Ethics Reporting Service offers a safe space to voice your concerns about possible plan fraud or abuse. This service is offered by an external third party and is easy to use and completely anonymous.
You can file your report through a secure website or by calling toll-free at 1-866-876-9238. Professionally trained, bilingual agents are available 24 hours a day to take your calls.
Learn more
Visit our fraud prevention page
to learn more about our program, common warning signs, and how to recognize and report insurance fraud.
You can also visit the Canadian Life and Health Insurance Association’s Fraud=Fraud web page to get more tips on how to sharpen your fraud-fighting skills.
Posted by Medavie Blue Cross on March 30, 2026
Medavie Blue Cross is a premier all-in-one carrier that provides health, dental, travel, life and disability benefits and administers federal and provincial government-sponsored health programs. Together with Medavie Health Services, we are part of Medavie, a health solutions partner committed to improving the wellbeing of Canadians. We are in the...