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GAP Toolkit

Group Administrator Toolkit

The Group Administrator Toolkit provides support with logging in, administration changes and the invoice. For more details please see the links below.

What's new?

Logging In

You can access your log-in here.

New user IDs will be assigned to new members, all current user IDs will stay the same.

You will then be asked to enter your user ID and temporary password. This was sent to you in an email from donotreply@medavie.bluecross.ca. Once you log in, change your password to something you will easily remember in the future. A confirmation will appear to confirm your password change.

After you accept the terms and conditions, you will be asked to set up “challenge questions” which will allow you to reset your password in the future.

If at any point you forget your password, enter your username and select the “Forgot Password” link. You will then be asked to answer the challenge questions you had previously created.

Online Tutorial

Use the Group Administrator Site Tutorial to learn more about the Group Administration Portal (works best in Internet Explorer or Firefox).


Group Administrator Portal


E-Bills and Invoice


Member Services

With the latest version of the Medavie Mobile app, members can:

  • Submit a claim just by taking a photo, and view claims history
  • Search benefit details, including prescription drug coverage
  • Find an approved local health professional
  • Use and share a mobile ID card

Find out more about our ePay, eClaim and Direct Deposit services by clicking here. In addition, our Direct Deposit is now going paper free. More information is highlighted in our Member Centre.


Need help?

Please contact Medavie Blue Cross at the number displayed below and we will be happy to assist you.

Quebec: 1-800-456-6595 (option 2)
All other provinces: 1-888-564-2155