Group Administrator Toolkit
The Group Administrator Toolkit provides support with logging in, administration changes, and invoices.
Info to assist you in the day-to-day administration of your Benefits Program.
Technical Guide including the most up-to-date enhancements to the portal.
We’re protecting personal client info via our secure email process.
Find out about our consolidated invoices, online banking integration, and more.
Not enough hours in the day?
(A young woman is sitting at a desk in front of a computer. She holds her head in her hands as she clenches her teeth. The phone is ringing and she’s covering her ears with her hands. Large stacks of files to be processed are piling up around her. She checks her full email on her cell.)
(She looks at her phone as she receives numerous unread messages notifications.)
(The hands of a wall clock are racing around the dial at full speed.)
We’ve got your back.
Manage your employees’ benefits, in one place, in just a few minutes.
Group Administrator Portal
Get everything done in one place
No headaches, your request is applied that same day
Your to-do list is a little bit shorter
We’re here for you!
(The woman’s desk is now empty. Headset on, smile on her face, the young worker is talking on the phone with an advisor.)
Easier administration is just a click away.
(Under a sunny sky, the young worker is doing yoga, she performs the tree pose.)
Medavie Blue Cross
Just a click away
We created an improved consolidated invoice, offering detailed information in an easier-to-read format with all of your benefits on one single invoice. You may receive a reduced number of invoices due to this new structure (if applicable). Only one payment is required (or paid through pre-authorized payment) for all the benefits listed on the new invoice, including specialty products. Please note that all invoices will be sent electronically, you can find more information in the toolkit’s ebills section.
Specialty Products will appear on your consolidated invoice. If you currently have any of our Wellness Products, such as inConfidence® Employee, Family Assistance Program or Medical Second Opinion™ services, they will appear as line items in the body of your invoice with the applicable rates.
Our billing process is to calculate coverage amounts based on the actual effective and termination dates of each member, rather than deferring an effective date to the first day of the subsequent month, or extending coverage to the last day of the month of termination.
Your broker or consultant can typically provide a calculator to assist with tax optimization, taxable benefits and payroll deductions. This is not a tool provided by Medavie Blue Cross.
If you currently use, or plan to use, online banking, you must re-register with the account number found on your invoice remittance stub. Please see our Invoice Guide for support on reviewing the new document and adjustments.
To view a bill click 'Reports & Billing' on the 'Welcome' screen'. Then select 'Billing' from the menu.
On the 'Search Bills' screen, the most recent bills will automatically appear under the 'Search Results'.
To view bills for specific policies and/or divisions, select one or more options from the 'Policy - Division/Name' drop-down. For a complete list of bills, Select All.
Please contact your Medavie Blue Cross representative for more information.