Prescription lenses, glasses, and, in some cases, laser surgery are typically covered under benefit plans because they fall within the scope of eligible medical expenses as defined by the Canada Revenue Agency.
However, products like eye drops, even if used for conditions like screen-related dry eye, are excluded from coverage since they don’t qualify as health expenses under the Income Tax Act.
Eye health costs versus coverage
There’s also a troubling mismatch between the cost of advanced care and the coverage limits. Optometrists are investing heavily in new technologies to catch diseases early, but these costs are bundled into increasingly expensive eye exams that remain under-reimbursed.
“Current best practices in vision care include the use of advanced technologies, and those are often built into the comprehensive eye exams,” Paula said, noting that people over 40 may require multiple follow-up appointments to monitor conditions but these costs aren't often reimbursed under standard plans.
The Canadian Institute for Health Information (CIHI)’s 2016 national health expenditure trends found that approximately 74 percent of private vision care expenses were paid out of pocket, compared to 37 percent for prescription drugs and 44 percent for dental services.
This has consequences for both plan members and employers, leading to poor vision and affecting workplace safety, absenteeism, and presenteeism, all of which are costing employers more than they may realize.
“Expanding vision care coverage can serve as a competitive advantage in attracting and retaining top talent, as vision benefits are highly valued by employees, second only to dental coverage,” noted Paula.