Health Coaching That Works: Better Outcomes for Employee Wellbeing
Personalized support for lasting health change
Health Coaching That Works: Better Outcomes for Employee Wellbeing
Personalized support for lasting health change
What health changes are employees most eager to make? According to the 2025 Benefits Healthcare Survey:
- 50% want to be more physically active
- 41% want better sleep
- 36% want to lose weight
- 39% want to eat healthier
These aren’t just “nice-to-have” goals — they’re the building blocks of long-term health, helping to prevent chronic disease. But there’s a big gap between wanting to make these changes and actually achieving them. That’s where personalized health coaching comes in.
Smarter Health Coaching for Better Outcomes
At our recent Insights Webinar, we invited industry experts Angela Johnson, CEO & Co-Founder of sanoLiving, and Daniel Yeboah, CEO & Co-Founder of Revella Health, to share the latest in health coaching. They highlighted how programs that blend prevention, proactive care, and seamless navigation improve health outcomes while supporting benefit plans.
"When we think about chronic disease, we often focus on the clinical side: blood pressure, blood sugar, cholesterol. But the truth is, the impact goes far beyond the doctor’s office. It shows up at work: missed days, lost productivity, and added stress on coworkers who have to cover. Employers feel the strain too, especially when it’s already tough to backfill positions. Chronic disease doesn’t just affect people’s health; it affects the entire system around them." ― Daniel Yeboah, CEO & Founder of Revella Health
“Almost 90% of Medavie Blue Cross members using sanoMidLife are between ages 40 and 59 — exactly when women are in perimenopause or early menopause. For plan sponsors, this is the peak career stage, when employees carry deep knowledge and experience. Unmanaged symptoms at this point affect teams, projects, and performance.” ― Angela Johnson, CEO & Founder of sanoLiving
Key Takeaways
- The business impact of health coaching
Supporting women’s midlife health and managing chronic conditions isn’t just a health issue — it’s a business one.
- Early intervention works
Proactive support can pay off. Menopause coaching has shown up to an 80% improvement in quality of life within two months.
- Access and awareness drive results
To close the gap between interest and actual use, employees need both access and awareness. Stronger benefit design, paired with clear employee communication, ensures organizations get the full value of these programs.
Health coaching benefits for members
Health Coaching and Chronic Disease Management Benefit:
- 70% of groups offer this benefit through their plans
- Provides members with access to a team of accredited health professionals to:
- Improve their understanding of their health condition and how to manage symptoms.
- Develop a personalized treatment plan to help reach their goals.
- Create a medication schedule.
- Get training and support to use medical devices and equipment.
- Covered conditions include:
- Lung health: Asthma, chronic obstructive pulmonary disease, and smoking cessation
- Heart health: Hypertension and weight management
- Diabetes care: Type 1 and Type 2 diabetes, pre-diabetes and gestational diabetes
- Menopause care: Perimenopause, menopause and post-menopause symptoms
Health coaching benefits for members
Health Coaching and Chronic Disease Management Benefit:
- 70% of groups offer this benefit through their plans
- Provides members with access to a team of accredited health professionals to:
- Improve their understanding of their health condition and how to manage symptoms.
- Develop a personalized treatment plan to help reach their goals.
- Create a medication schedule.
- Get training and support to use medical devices and equipment.
- Covered conditions include:
- Lung health: Asthma, chronic obstructive pulmonary disease, and smoking cessation
- Heart health: Hypertension and weight management
- Diabetes care: Type 1 and Type 2 diabetes, pre-diabetes and gestational diabetes
- Menopause care: Perimenopause, menopause and post-menopause symptoms
Diabetes, blood pressure and obesity coaching
360 Total Care is a holistic, personalized health management program with a focus on diabetes, hypertension, cholesterol, and obesity. Empowers members with tools and support, ranging from a Bluetooth glucometer to an app for video, talk and chat communication.
Learn more:
- The Business Case for Preventing and Managing Chronic Disease
- Expanding Pathways to Health and Wellbeing through Innovation
- How to Prevent, Delay and Manage Chronic Disease
- Beyond BMI: Our New Approach to Weight Management Benefits
Menopause coaching
An industry-first, sanoMidLife offers a comprehensive and personalized care program for every stage of the menopause journey, including a free symptom assessment and relief guide, health coach and clinician support, virtual health assistant and customized care plan.
SanoMidLife surveys show:
- 86% report their symptoms significantly impact their quality of life, and 50% say they significantly affect their work
- 75% of women say they would like to see workplaces offer support, including coverage for treatments and therapies
Coaching services for chronic disease and menopause are available through the Blue Cross Mobile app or the Member Services Site, as part of our Connected Care health and wellness platform. Depending on their coverage, members can be reimbursed for service fees through the Health Coaching and Chronic Disease Management Benefit, Personal Wellness Account (PWA), or Health Savings Account (HSA).
Learn more:
- Women’s Health
- Menopause – What Every Woman Should Know
- An Employer’s Guide to Menopause: Supporting Women at Work
Menopause
“Here's what happens when we don't address menopause symptoms: they don't just go away, they evolve into serious chronic conditions. Increased risks across heart disease, mental health, genitourinary issues, and osteoporosis ― conditions that drive significant costs and impact quality of life for decades.”
― Angela Johnson, CEO & Founder of sanoLiving
The impact of menopause on women’s health and work
- 33% of women are considering leaving the workplace1
- 25% miss workdays1
- 17% cut back hours1
- 1 in 2 women are unaware of what is happening to them1
- Mental health drug use is highest among females 40+ 2
- Females are 50% more likely to have a long-term disability claim for mental health than males2
- Hormone therapy is the #9 trend driver (more women are using these therapies)2
The impact of menopause on women’s health and work
- 33% of women are considering leaving the workplace1
- 25% miss workdays1
- 17% cut back hours1
- 1 in 2 women are unaware of what is happening to them1
- Mental health drug use is highest among females 40+ 2
- Females are 50% more likely to have a long-term disability claim for mental health than males2
- Hormone therapy is the #9 trend driver (more women are using these therapies)2
Health coaching results
With the right mix of clinical care, coaching, and digital tools, women see results in just eight weeks:
- 80% report better quality of life
- 70% stronger relationships
- 61% improved emotional wellbeing
- 54% improved work performance
Chronic disease trends and impact
- 41% of Medavie Blue Cross–insured members are now claiming for at least one chronic condition — up from 37% in 2019
- Among those members:
- 55% are claiming one chronic condition
- 28% are managing two conditions
- 17% are navigating three or more
- Members with diabetes have annual claim costs three times higher than those without: $3,894 vs. $1,201
- Members who submitted claims related to weight management have total benefit costs of $4,823 annually, compared to $1,451 for those without — 3.3 times higher
Coaching outcomes for chronic conditions
Chronic disease trends and impact
- Diabetes - 58% of members achieved normal A1C in 12 months
- Weight - 19% members lost at least 5% of their initial weight
- Hypertension - Blood pressure stabilized and cholesterol dropped
- Program results
- 94% of members avoided missed workdays
- 100% activation within 30 days
- Strong retention at 9 months
“…I believe health coaching is one of the most powerful tools we have in chronic disease management. It’s not just about closing clinical gaps; it’s about unlocking human potential. When patients are supported, they don’t just survive chronic disease, they learn how to live well with it.”
― Daniel Yeboah, CEO & Co-Founder of Revella Health
Coaching outcomes for chronic conditions
Chronic disease trends and impact
- Diabetes - 58% of members achieved normal A1C in 12 months
- Weight - 19% members lost at least 5% of their initial weight
- Hypertension - Blood pressure stabilized and cholesterol dropped
- Program results
- 94% of members avoided missed workdays
- 100% activation within 30 days
- Strong retention at 9 months
“…I believe health coaching is one of the most powerful tools we have in chronic disease management. It’s not just about closing clinical gaps; it’s about unlocking human potential. When patients are supported, they don’t just survive chronic disease, they learn how to live well with it.”
― Daniel Yeboah, CEO & Co-Founder of Revella Health
Explore Solutions for Your Team
Connect with your Medavie Blue Cross representative to learn how personalized coaching can improve employee wellbeing and chronic disease outcomes.
Sources:
- McKinsey Women in Workplace 2024, HER-BC: Health and Economics Research on Midlife Women in British Columbia Report, Menopause Foundation of Canada
- Medavie Blue Cross claims data, 2024
Posted by Medavie Blue Cross on October 24, 2025
Medavie Blue Cross is a premier all-in-one carrier that provides health, dental, travel, life and disability benefits and administers federal and provincial government-sponsored health programs. Together with Medavie Health Services, we are part of Medavie, a health solutions partner committed to improving the wellbeing of Canadians. We are in the...