“Staying current, focusing on organizational transformation and modernization is essential to growth and relevance, whether you are a large or small Canadian enterprise.” Derek Weir, Manager, Optional Benefits
Today’s employees are looking for flexibility and choice in where and how they work. At Medavie Blue Cross, we’ve embraced flexibility to give our employees across the country greater choice in our workplace of the future.
“We believe we have to be more flexible in not only where (employees) want to work, but how many hours they want to work.” Bernard Lord, CEO Medavie
In line with this, employers exploring new ways to help employees stay engaged, supported and connected, no matter where they work.
“Working remotely cannot dilute culture. Employers can maintain rapport and trust through compassion, regular engagement, two-way feedback channels and by making time for personal connections.” Greg Bambury, Chief Human Resources Officer
Proactive employers are also focused on a growth mindset culture, where people are encouraged to try new approaches and learn from them.
“Ensuring organizational resilience means sourcing, hiring, promoting and supporting people who are curious and committed to creating positive change.” Greg Bambury, Chief Human Resources Officer
This includes building leadership skills and equipping managers practical tools and techniques to lead employees, whether they are at home or at the office.
“Leading remotely is a skill that needs to be fostered. We have to think of creative ways to connect to employees. Communication is critical.” Alaina MacKenzie, Regional Vice President, Business Development and member of the Benefits Canada Healthcare Survey Advisory Panel
“We’ve seen massive, accelerated adoption of virtual care, leading to a ‘Crossing the Chasm’ on market acceptance which is amazing. We have moved from: “I have to access care virtually because of the pandemic”, to “Why wouldn’t I access care virtually and what else can I get virtually?” Colleen Adams, Manager, Product Strategy & Digital Solutions
Survey says: A survey by Mercer found that more than 82% or working Canadians want to continue using telemedicine services, including wellbeing apps to help find and access health care.
We recently added a meditation and mindfulness app to the suite of innovative services we offer through our digital storefront, Connected Care, and made pharmacogenetic testing part of our standard plan design.
Protecting the health and wellbeing of employees often starts with fostering an organizational culture that promotes openness, understanding and a sense of belonging where everyone can bring their true selves to work.
As a complement to this, plans are evolving to offer inclusive health benefits. For example, we recently introduced a Gender Affirmation Benefit to support employees who are transitioning.
It’s one of many ways employers can meet employees’ unique needs with meaningful support and create a resilient, loyal and productive workforce for the future.
We have another Insights blog on how employers can support their employees’ return to work and ease their re-entry anxiety:
We also invite you to view articles and recordings of our senior leaders and resident health benefit specialists in conversation with our service partners and national media on the Future of Work.